CUSTOMER SERVICE OFFICER ($2300 - $2400)

Vietsingworks' Customer

Salary: SGD $2300- $2400

Location: Singapore

Job title: Specialist

Job type: Permanent Staff

Age: 21 - 25

Quantity: 10

Expiry Date: 30/06/2019

Education request: University

Mandarin level: Non requirement

English level: Level 3 (TOEIC 605-685/IELTS 5.0/TOEFL 61)

Job field: Sales/Retail/Wholesale, Administrative

Agent fee for Visa/working permit license : $6000 USD

JOB INFORMATION
JOB DESCRIPTION

• Carry out customer service duties promptly and efficiently.
• Answer all telephone calls in a professional manner.
• Manage the meeting and conference room diaries.
• Liaise with customers regarding their service requirements and attend to their needs in a professional manner.
• To cover reception duties,  Shopping Mall Concierge: 2 shifts (Morning: 9.00amto 6.30pm / Afternoon: 1.00pm to 10.30pm) occasionally Mid Shift: 11.00am to 8.30pm.

Working hours and Off Days: 
• Average of 44 hours per week, if exceeds 44 hours per week, staff will be allowed to claim time off 
• 5 work days per week 
• 2 OFF day per week

BENEFIT

Salary: $2300 – $2400 SGD

Shift Allowance: $6 per day mid / afternoon shift 

 Leave Entitlement: 
- Annual leave:
14 days 
- Family Event leave:
3 days 
- Medical Leave:
30 days 
- Hospitalization Leave: 60 days (inclusive of Medical Leave) 

Bonuses: 

- Performance Variable Bonus

- YEAR-END BONUS 1 – 4 MONTHS SALARY
- Annual Salary Increment 

Other Benefits: 
- Medical Outpatient 
- Hospitalization Coverage 
- Insurance Coverage 

OTHER REQUIRMENTS

• At least 1 year(s) of working experience in the related field would be an added advantage
• Preferably Junior Executives specializing in Customer Service or equivalent.
• Customer service oriented with a friendly disposition and positive attitude.
• Direct customer service interfacing. Candidates have to be flexible and calm under pressure.
• Personable, able to relate to people of all levels.

Working hours and Off Days: 
- Average of 44 hours per week, if exceeds 44 hours per week, staff will be allowed to claim 
time off 
- 5 work days per week 
- 2 OFF day per week

English: Fluent (no need certs).

Age: 1994 – 1998

Min. Education Level: Bachelor’s Degree

ABOUT EMPLOYEE
COMPANY NAME
Vietsingworks' Customer
ESTABLISH DATE
EMPLOYEER QUANTITY
50-100
EMPLOYEE INTRODUCTION
WEBSITE
www.vietsingworks.com
CONTACT INFORMATION
CONTACT PEOPLE
CONTACT ADDRESS
273 Dien Bien Phu Street, District. 3 , Hochiminh City, Vietnam
SEND APPLICATION
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Address: 273 Điện Biên Phủ Street, District. 3, HCMC
Startup Zone, Dept of Science and Techn of HCM

HA NOI OFFICE

Level 4, Block T2, Times Tower (HACC1), 35 Le Van Luong Street, Nhan Chinh, Thanh Xuan

Vietnam Business License: 0314111783

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