CUSTOMER SERVICE OFFICER ($2200 - $2400)

Vietsingworks' Customer

Salary: SGD $2200- $2400

Location: Singapore

Job title: Specialist

Job type: Permanent Staff

Age: 21 - 26

Quantity: 5

Expiry Date: 31/12/2018

Education request: University

Mandarin level: Non requirement

English level: Level 3 (TOEIC 605-685/IELTS 5.0/TOEFL 61)

Job field: Sales/Retail/Wholesale, Administrative

Agent fee for Visa/working permit license : $6000 USD

JOB INFORMATION
JOB DESCRIPTION

• Carry out customer service duties promptly and efficiently.
• Answer all telephone calls in a professional manner.
• Manage the meeting and conference room diaries.
• Liaise with customers regarding their service requirements and attend to their needs in a professional manner.
• To cover reception duties,  Shopping Mall Concierge: 2 shifts (Morning: 9.00amto 6.30pm / Afternoon: 1.00pm to 10.30pm) occasionally Mid Shift: 11.00am to 8.30pm.

Working hours and Off Days: 
• Average of 44 hours per week, if exceeds 44 hours per week, staff will be allowed to claim time off 
• 5 work days per week 
• 2 OFF day per week

BENEFIT

Salary: $2200 – $2400 SGD

Shift Allowance: $6 per day mid / afternoon shift 

 Leave Entitlement: 
- Annual leave:
14 days 
- Family Event leave:
3 days 
- Medical Leave:
30 days 
- Hospitalization Leave: 60 days (inclusive of Medical Leave) 

Bonuses: 

- Performance Variable Bonus

- YEAR-END BONUS 1 – 3 MONTHS SALARY
- Annual Salary Increment 

Other Benefits: 
- Medical Outpatient 
- Hospitalization Coverage 
- Insurance Coverage 

OTHER REQUIRMENTS

• At least 1 year(s) of working experience in the related field would be an added advantage
• Preferably Junior Executives specializing in Customer Service or equivalent.
• Customer service oriented with a friendly disposition and positive attitude.
• Direct customer service interfacing. Candidates have to be flexible and calm under pressure.
• Personable, able to relate to people of all levels.

Working hours and Off Days: 
- Average of 44 hours per week, if exceeds 44 hours per week, staff will be allowed to claim 
time off 
- 5 work days per week 
- 2 OFF day per week

English: Fluent (no need certs).

Years of Experience: 1

Min. Education Level: Bachelor’s Degree

ABOUT EMPLOYEE
COMPANY NAME
Vietsingworks' Customer
ESTABLISH DATE
EMPLOYEER QUANTITY
50-100
EMPLOYEE INTRODUCTION
WEBSITE
www.vietsingworks.com
CONTACT INFORMATION
CONTACT PEOPLE
Mr. Doan Khac Chien (chiendk@vietsingworks.com)
CONTACT ADDRESS
273 Điện Biên Phủ Street, District. 3 , Hochiminh City, Vietnam
SEND APPLICATION
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VIETNAM OFFICE

Address: 273 Điện Biên Phủ Street, District. 3, HCMC
Startup Zone, Dept of Science and Techn of HCM

Vietnam Business License: 0314111783

Mobile: +8493 889 6919 / + 65 9087 1359

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